Terms of Use

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the website washshsieve.world ("Website") operated by Washshsieve ("we", "us", or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Company Information

Washshsieve
Lessingstraße 10a
8600 Bruck an der Mur
Austria
Email: supportcenter@washshsieve.world

3. Eligibility

You must be at least 18 years old to use this Website and make purchases. By using this Website, you represent and warrant that you meet this age requirement.

4. Products and Services

Our Website offers food supplements for sale. Please note:

• Our products are food supplements, not medicines
• Products are not intended to diagnose, treat, cure, or prevent any disease
• Results may vary between individuals
• Products should be used as part of a balanced diet and healthy lifestyle
• Consult a healthcare professional before use if you have medical conditions

5. Orders and Payments

Distance contracts with consumers in Austria are subject to the Austrian Act on Distance and Off-Premises Contracts (Fern- und Auswärtsgeschäfte-Gesetz, FAGG), implementing Directive 2011/83/EU. Consumer protection provisions of the Austrian Consumer Protection Act (Konsumentenschutzgesetz, KSchG) and the Austrian Civil Code (Allgemeines Bürgerliches Gesetzbuch, ABGB), including statutory warranty (Gewährleistung), remain unaffected.

When placing an order:

• You agree to provide accurate and complete information
• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders (for example in case of obvious pricing errors, legal restrictions, or stock unavailability)
• Prices are displayed in Euros and include applicable VAT unless stated otherwise
• Payment is required at the time of order unless we expressly agree on another payment schedule

Before you are bound by a distance contract, we provide the information required under FAGG and EU law (identity of the trader, total price, payment and delivery arrangements, right of withdrawal, and complaint handling). The statutory model instructions on withdrawal are set out in our Return Policy.

6. Shipping and Delivery

We ship to Austria and select European countries. Delivery times and costs vary by location. Risk of loss passes to you upon delivery to the carrier.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Washshsieve or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute content without permission
• Modify or create derivative works
• Use content for commercial purposes without authorization
• Remove any copyright or proprietary notices

8. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to any part of the Website
• Interfere with the proper functioning of the Website
• Use automated systems to access the Website without permission

9. Disclaimer of Warranties

To the fullest extent permitted by law:

• The Website and products are provided "as is" without warranties of any kind
• We do not warrant that the Website will be error-free or uninterrupted
• We do not guarantee specific results from using our products
• Product descriptions are for informational purposes only

10. Limitation of Liability

To the maximum extent permitted by applicable law, Washshsieve shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Mandatory liability under Austrian or EU law (including personal injury caused by negligence, fraud, and claims under product liability or consumer warranty rules) cannot be limited by these Terms where such limitation would be void.

11. Consumer Rights

If you are a consumer in the European Union, you have statutory rights under EU consumer protection laws, including:

• Right of withdrawal within 14 days
• Right to a product that conforms to the contract
• Legal guarantees of conformity

Nothing in these Terms affects your statutory rights as a consumer.

12. Links to Third Parties

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Austria. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Austria.

For consumers residing in the EU, you may also bring proceedings in your country of residence.

16. Dispute Resolution

The European Commission provides an online dispute resolution platform at: https://ec.europa.eu/consumers/odr

We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.